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FAQ's
 
 
Motor Vehicle Frequently Asked Questions
 

Source - Alberta Government Services - November, 2003
For completely up-to-date information contact One Stop Licence Shop or refer to Alberta Government Services

Questions:

If your question has not been addressed here, contact us.


Q:

What do I need to register my vehicle?

A:

To register a vehicle you will require

· proof of ownership (such as a bill of sale , lease agreement, previous registration or will)

· proof of valid insurance (pink slip in the name of the registrant or policy number, insurance company and expiry date)

· acceptable identification

· if the vehicle is new you will also need a new vehicle information statement (NVIS)

· if the vehicle was imported into Canada, you will require a Vehicle Import Form from Transport Canada

  •   used Vehicles previously registered outside of the province require a safety inspection


Q: Do I need the renewal form that I received in the mail in order to renew my driver's licence and vehicle registration?
A:

No, you are not required to present the renewal form if you don't have it. Simply present your existing photo licence and / or registration along with your insurance to One Stop Licence Shop and pay the required fee. If non-photo licence is presented, acceptable identification is required.
Q: Do I need a medical report to renew my driver's licence?
A:

  1. A medical report is required when applying for or renewing a class 1, 2 or 4 licences.

    In addition, if you have a condition code C (periodic satisfactory medical report) or code D (periodic vision report) on your licence, you must submit a medical report.

    If you have a medical condition that may affect your driving ability, you must submit a medical report.

    If you are 75 years of age or older you will be required to submit a medical report and provide a vision screening.


Q: My children are not residents of Alberta but are attending school full time in Alberta. Do they have to register their vehicles and change their operator licences in Alberta?
A:

No. Provided they are full time students and the vehicle is registered in their home jurisdiction in their name.


Q: At what age can a person obtain a learner's licence?
A:

In Alberta, an individual must be at least 14 years of age to apply for a learner's licence with parental consent if under 18.
Q: : What is considered acceptable identification to obtain an Alberta driver's licence or identification card?
A:

To ensure that driver's licences and ID cards are issued to the correct person, all registry agents must follow strict government, identity confirmation requirements. You must satisfy each of the following three categories:

Who you are:

Photo document that MUST contain your legal name and date of birth.

· Some examples of acceptable documents include:

  • your driver's licence or identification card,
  • government issued photo ID,
  • your image on the motor vehicle system,
  • Citizenship, Immigration, Naturalization, or Permanent Resident Card,
  • Passport
  • Municipal, Provincial or Federal Police Force ID.

(This list is not inclusive. Contact us if you need assistance.)

What you have:

· Support documents that contain two data elements such as name, DOB, signature, address, etc. They should be originals or certified true copies.

· Some examples of acceptable documents include:

  • Birth or Marriage Certificate
  • Credit, Debit or Account Card (must contain your name and signature)
  • Municipal, Territorial, Provincial, or Federal Employee card
  • Chequing or savings account statements
  • Cancelled cheque with imprinted name and address
  • Utility, telephone, gas or cable TV bill in the applicants own name
  • Property tax bill or receipt, land title or mortgage documents
  • Income tax receipts
  • Insurance documents (life, auto, home, etc.)

Some examples of unacceptable documents include:

  • Interim/temporary driver's licence
  • Business cards
  • Cheque cashing cards
  • Library Card
  • Video club membership card
  • Insurance Liability Cards (pink slips)

What you know:

Verification of personal information against the motor vehicle system

 Note:

All documents presented must be originals or certified true copies. Photocopies will not be accepted.

Falsifying information while applying for a driver's licence or identification card is a criminal offence.


Q: What is considered acceptable identification for motor vehicle purposes?
A:

To obtain motor vehicle services you will need either an Alberta operator's licence, government issued photo ID, or two pieces of identification.


Q: I forgot to renew my driver's licence ­­--- do I need to take a road test?
A:

Not necessarily. If your licence has been expired for less than 3 years you do not need to take a road test to renew it. If it has been expired for 36 months or longer you will need to take both a knowledge and road test.

You cannot use an expired driver's licence to drive or for identification purposes.


Q:

How do I obtain my out of province driver's abstract?


A:

One Stop Licence Shop can help you obtain your out of province driver's abstract. Complete an Out of Province Abstract Form or contact us and we will order it for you.
Q: How do I obtain my Alberta abstract if I am unable to come into the office in person?
A:

If you are unable to come into the office in person, complete a Letter of Authorization and send someone in to obtain your driver's abstract on your behalf. The individual you send must produce two pieces of identification and must have your driver's licence number.
Q: How do I question or make corrections to the information on my driver's abstract?
A:

You will find telephone numbers on the back of your driver's abstract that can be used to inquire about the traffic violations that appear on your driving record.
Q: Can I take my road test at One Stop Licence Shop?
A:

Road testing is provided by experienced Examiners that have been in the business for many years. Their pleasant, calm and relaxed attitudes are sure to put you at ease. We provide all Classes of tests at both our North and South locations.
Your appointment must be booked at the location that you want to conduct your test:

  • To book at our NORTH location call -- 403 341 7867 (press 0 for reception)
  • To book at our SOUTH location call – 403 348 5200


Q: I have recently moved to Alberta. How do I exchange my out of province driver's licence for an Alberta driver's licence?
A:

I f you have moved to Alberta you must surrender your out-of-province driver's licence within 3 months. You will be asked to provide proof of Alberta residency, Canadian citizenship or immigration documents, acceptable identification and will be asked to take a vision test.

Driver's who are over age 75, or have a medical condition that may affect the safe operation of a vehicle, will be asked to provide a medical examination form.


Q: What do I need to register a vehicle that is coming in from a province outside Alberta?
A:

To register an out-of-province vehicle you will be asked to provide the following:

Acceptable identification

· Proof of Ownership ( bill of sale , lease agreement, previous registration or will)

· Proof of Insurance (pink slip in the same name as the applicant or policy number, insurance company and expiry date)

· An out-of-province safety inspection (by an authorized mechanic)

If the vehicle is coming from outside of Canada you will also need to produce a Canada Customs Vehicle Import Form. To obtain additional information about importing a vehicle into Canada refer to Registrar of Imported Vehicles or Canada Customs web sites.


Q: How do I transfer my vehicle registration to another vehicle?
A:

To transfer a vehicle you will require:

  • proof of ownership (such as a bill of sale , lease agreement, previous registration or will),
  • proof of valid insurance (pink card in the same name as registrant)
  • acceptable identification
  • if the vehicle is new you will need a new vehicle information statement (NVIS),
  • if the vehicle was imported into Canada, you will require a Vehicle Import Form from Transport Canada
  • used Vehicles previously registered outside of the province require a safety inspection


Q:

Can I use the plate that was left on the vehicle that I purchased?


A: No, that plate is already registered to another person. The previous owner should have retained or cancelled the plate if they did not plan on transferring it to their new vehicle. You can return the plate to One Stop Licence Shop and we will ensure that it is disposed of properly. You will need to purchase your own plate and vehicle registration.


Q: Should I cancel my registration when I sell my vehicle?
A: If you do not plan on transferring your plate and registration to a new vehicle then yes, you should cancel your plate and registration. All traffic convictions and tickets assigned to your plate are your responsibility. Cancelling your plate or advising One Stop Licence Shop if it is lost or stolen can be very important. Doing so will ensure that it does not get into the wrong hands.


Q: What are the different driver's licence classes ?
A:

Class 1 Licence permits an operator to drive:

  • any motor vehicle, or combination of vehicles, other than a motorcycle
  • class 6 type vehicles, for learning only

The minimum learning or licencing age is 18.

Class 2 Licence permits an operator to drive:

  • any motor vehicle, or combination of vehicles, that the holder of a Class 3, 4 and 5 operator's licence may operate
  • any bus
  • classes 1 and 6 type vehicles, for learner only.

The minimum learning or licencing age is 18.

Requirements: vision screening, written and road test, and medical report, airbrake certificate for vehicle with airbrakes.

Vehicle for road test: a bus with a seating capacity exceeding 24 including the operator.

Class 3 Licenc e permits an operator to drive:
  • any motor vehicle, or combination of vehicles that the holder of a Class 5 operator's licence may operate a single motor vehicle with three or more axles
  • a motor vehicle with three or more axles towing a trailer with one or more axles, if the trailer is not equipped with airbrakes
  • classes 2 and 4 type vehicles without passengers all motor vehicles included under Class 1, 2 and 6, for learning only

    • No holder of a Class 3 operator's licence shall operate a motor vehicle:
  • that has a seating capacity of more than 15, while that vehicle is transporting any person in addition to the operator
  • to transport passengers for hire

The minimum learning or licencing age is 18.

Requirements: vision screening, written and road test, airbrake certificate if the vehicle is equipped with airbrakes.

Vehicle for road test: Any single motor vehicle having three or more axles.

Class 4 Licence Permits an operator to drive:

a taxi, ambulance or bus (including school or kindergarten buses) where seating capacity is not over 24, excluding the operator

  • all motor vehicles included under Class 5
  • all motor vehicles included under Classes 1, 2, 3 and 6, for learning only
  • The minimum learning or licencing age is 18.

Requirements: vision screening, written test, medical report, road test required if operator does not hold a class 1, 2 or 3 licence.

Vehicle for road test: any two-axle motor vehicle, excluding a motorcycle.

Class 5 Licence permits an operator to drive:
  • a two axle single motor vehicle, excluding a motorcycle
  • a two axle motor vehicle towing a trailer with one or more axles, if the trailer is not equipped with airbrakes
  • a recreational vehicle or any combination of a recreational vehicle and a trailer, if the trailer has not more than two axles and is not equipped with airbrakes
  • a moped
  • Classes 1, 2, 3, 4 and 6 type vehicles, for learning only

No holder of a Class 5 operator's licence shall operate a motor vehicle:

  • that has a seating capacity of more than 15, while that vehicle is transporting any person in addition to the operator
  • to transport for hire

The minimum learning age is 14.
The minimum licencing age is 16.

Requirements: road test.

Vehicle for road test: any two-axle motor vehicle excluding a motorcycle.

Class 6 Licence permits an operator to drive:
  • a motorcycle or a moped
  • all motor vehicles under Class 5, for learning only

The minimum learning or licencing age is 16.

Requirements: Written test and vision screening and a road test for applicants with a class 7 or if no licence presented. Written test, vision screening and skill test for applicants with a class 5 or better.

Vehicle for road test: motorcycle without sidecar.

Class 7 Licence permits an operator to drive:
  • a moped
  • a motor vehicle referred to in the Class 5 category, as a learner only
  • a motorcycle, as a learner only, if the operator is at least 16 years of age

The minimum learning or licencing age is 14.

Requirements: written test and vision screening.

Q: What are the guidelines for parental consent?
A:

If you are applying for a driver's licence or ID Card for the first time, are under age 18 and not self supporting or married, your parent or guardian must accompany you to the office to sign a Parent/Guardian Consent form.

 Your parent or guardian will only have to accompany you our office to sign the form once . Should you not pass your knowledge test, we will stamp the consent form, and ask that you to produce it to us when you come back in to rewrite your knowledge test.

 If a guardian is signing your consent rather than your natural parent, the guardian must produce documents to show that they are your legal guardian(s).

Out of Province Clients

If you are moving to Alberta from outside the province and your parent or legal guardian is not available or present in the province, you can arrange for a notarized Parent/Guardian Consent form.  We can accept either an original or a faxed copy of the notarized consent form.

Married or Self Supporting

If you are under age 18 and married, you can produce your marriage certificate .  Parental consent would not be required in you are legally married.  If you are under age 18 and self supporting you must produce proof to verify that you are self supporting such as:

  • Pay stubs
  • Utility bills
  • A letter from your employer
  • Cancelled cheques
  • Bank account information

 Parental Consent is not required if you are self supporting.

Withdrawal of Parental Consent

The parent or guardian, who signed the original consent form, can withdraw their consent by sending a written request to:

Alberta Transportation
Driver Fitness and Monitoring
1st Floor, Twin Atria Building
4999 - 98 Avenue NW
Edmonton, AB T6B 2X3
(FAX) (780) 422-6612

One Stop Licence Shop has provided this page for your general information only. Policies may change without notice. Contact One Stop Licence Shop for more information.

 
 

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